Article 1 (Purpose)

? The purpose of the terms of service is to stipulate the rights, duties and liabilities of users when they use the English language education service provided by Carrot.

Article 2 (Definition)

① User : “User” shall mean any members and non-members who connect to the website and use the service which Carrot provides in accordance with this provision. ② Member : “Member” shall mean those who have registered as a member of Carrot by providing their personal information and who continue to use the Carrot service or are able to use the service continuously. ③ Non-member : “Non-member” shall mean those who use the Carrot service but who have not registered as a member. ④ Course register : “Course register” shall mean that a member applies for service use in accordance with the procedure and standard as determined by Carrot in order to use the paid or free online service provided by Carrot. ⑤ Tuition fee: “Tuition fee” means the amount imposed for each period of time specified using a separate fee system determined by Carrot in exchange for the use of the paid lectures provided by Carrot. ⑥ Lecture attendance approval: It means that a member applies to Carrot to attend a lecture and Carrot approves the member’s attendance of the lecture

Article 3 (Statement and revision of provision)

① Carrot shall clearly state the contents of this provision, trade name, sales office, location, name of CEO, business operator registration number, contact information (phone number, fax number, e-mail address, etc.) on its website to make sure that users obtain all necessary information. ② Carrot may revise this provision provided that such revision does not violate the applicable acts such as the law on the damage relief of the terms of service, Framework Act on Electronic Documents and Transactions, Digital Signature Act, Act on the Promotion of the Information and Communication Network, Act on Door-to-Door Sales, Consumer Protection Act, etc. ③ When Carrot intends to revise this provision, it shall notify users of the date of revision and the reason for such along with the current provision on the initial screen of its website starting from 7 days prior to the date of revision until the day immediately before the date of revision. ④ In the event that Carrot revises this provision, such revision shall only apply to contracts concluded after the date of revision, whereas any contracts concluded before the date of revision shall be subject to the original provision. However, if a member who has already concluded a contract requests that the revised provision be applied within the period of notification of the revised provision in the foregoing 3 and obtains the consent of Carrot, the provisions of the revised provision shall apply. ⑤ A member may refuse the application of the revised provision within 15 days of being notified of the revised provision, in which case Carrot may terminate the contract concluded with the member in question. If a member does not raise any objection within 15 days of notification of the revised provision, he/she shall be deemed to have consented to the revised provision. ⑥ For matters that are not defined in this provision and the interpretation of this provision, the government’s guideline on the protection of electronic transactions, the applicable Act and any subordinate statutes or general commercial practices shall be followed.

Article 4 (Provision of service and change thereof)

① Carrot shall perform the following business: 1. Provision of learning information and paid and free service, conclusion of purchase contract; 2. Provision of paid/free online service for which a purchase contract has been concluded; 3. Other business as determined by Carrot. ② In the event of a change in the service provided by Carrot and other technological specifications, Carrot may change the contents of the service to be provided under a contract concluded in the future. In such a case, the details of the changes and date of provision shall be notified in the same place where the contents of current goods and services are posted. The notification should be made 7 days prior to the date of provision. ③ In the event of a change in the contents of the service for which a contract has been concluded with users due to a reason attributable to Carrot, Carrot shall compensate any damages incurred by the users as a result of such change. However, this shall not apply if Carrot did not have an intention to do so or didn`t do anything wrong.

Article 5 (Suspension of the service)

① In the event of maintenance, replacement and/or malfunction of any items of information communication equipment, such as computers, or a communication disconnection, etc., Carrot may temporarily suspend its provision of the service. ② In the event of a service suspension as provided in the foregoing 1, Carrot shall notify the users in the manner defined in Article 8. ③ In the event that users or a third party incur damages due to the temporary suspension of the service, Carrot shall compensate them for such damages. However, this shall not apply if Carrot did not have an intention to do so or didn`t do anything wrong.

Article 6 (Membership joining)

① Users may apply for membership by entering their personal information on the application form determined by Carrot after consenting to this provision. ② Carrot shall register the users who apply for membership as provided in the foregoing1 as on-line and mobile members unless they fall under any of the following: 1. When an applicant has lost his/her membership before in accordance with paragraph 3, Article 7 of this provision. However, this shall not apply if three years have elapsed since the loss of membership in accordance with paragraph 3, Article 7 and if he/she has obtained Carrot’s approval to rejoin the membership. 2. In the event of an untruth, omission or mistake in writing the registered contents. 3. If registering as a member is technically problematic for Carrot ③ The membership contract is valid from the moment the member receives notification of Carrot’s acceptance. ④ In the event of a change in the registration information according to paragraph 1 Article 15, a member shall immediately notify Carrot of such change by e-mail or another means of communication.

Article 7 (Membership withdrawal and loss)

① A member may request withdrawal from membership from Carrot anytime, and Carrot shall immediately process the membership withdrawal. ② Carrot may limit and suspend a person’s membership in the event of any of the following: 1. If a user registers false information at the time of applying for membership; 2. If a user fails to pay for goods and services purchased using Carrot or other costs incurred in connection with use of the Carrot service on the due date of payment. 3. If a member violates the electronic transaction regulation, such as preventing others from using the Carrot service or stealing the information in question 4. If a member commits or is implicated in any act prohibited by the applicable Act and the subordinate statutes and this provision while using the Carrot service or any act that violates the public order and good morals. ③ If a member commits the same act two or more times and takes no corrective action within 30 days of Carrot restricting or suspending his/her membership, that member’s membership may be terminated. ④ When Carrot disqualifies a member, it means that Carrot completely deletes the registered member information. In this case Carrot shall notify the member and grant him/her an opportunity for vindication before the deletion thereof.

Article 8 (Notification of members)

① When notifying the members, Carrot may use the e-mail address and SMS submitted by the members to Carrot. ② In the event that it is necessary to notify many members, Carrot may post the contents on the Carrot bulletin board for one week or more rather than notifying each member individually.

Article 9 (Application for lecture attendance)

① Members may apply to attend paid and free online lectures by preparing and submitting the application form as designated by Carrot. ② Carrot shall accept applications from members provided that such applications do not fall under any of the following: 1. When any incorrect facts, omissions or falsehoods are found in the contents of the application 2. When accepting an application is technically problematic for Carrot.

Article 10 (Payment of tuition fee)

① In order to attend the paid and free online lectures provided by Carrot, members shall pay the designated tuition fee. ② The tuition fee shall be determined using the fee system established by Carrot and shall be based on the price publicly notified at the Carrot website. ③ Payment can be made using any of the following methods: 1. Credit card 2. Mobile phone 3. On-line account transfer 4. Payment without bankbook

Article 11 (Application receipt confirmation notification, change or cancellation of application to attend lecture)

① When Carrot receives a member’s application to attend a lecture, it shall ask for confirmation of the application. ② Upon receiving confirmation request from Carrot, the member may ask for change or cancelation of the application. ③ Carrot shall immediately accept the request for change and cancellation and process it accordingly in the event that it receives such request from a member before accepting the application.

Article 12 (Acceptance of application to attend a lecture)

① Upon receipt of payment from a member, Carrot shall immediately accept the member’s attendance of the lecture for which the tuition fee has been paid. ② When a member pays the tuition fee by credit card, on-line transfer, wired and wireless phone payment, Cyberpass or ICash, Carrot shall immediately accept the attendance for the lecture for which the tuition fee has been paid. ③ When a member makes a payment by payment without a bankbook, Carrot shall immediately accept the member’s attendance of the lecture for which the tuition fee has been paid. ④ Upon accepting a member’s application to attend a lecture, Carrot shall notify the member thereof. ⑤ When the application has been made, members may start learning activities following the management system`s guides. Carrot shall not provide a separate period of re-learning activity after a designated initial learning period is over.

Article 13 (Cancellation and refund)

Article 14 (Personal information protection)

① When collecting user information, Carrot shall minimize the information which is necessary for execution of the purchase contract. The following information shall be mandatorily required; other information shall be optionally required. 1. Name 2. Address (Persons living in Korea) 3. Contact information 24. Desired ID 35. Password 46. E-mail address ② When collecting the personal information with which personal identification of a user is possible, Carrot shall obtain the consent of that user. ③ The personal information provided shall not be used for any purpose other than the purpose provided under the purchase contract or disclosed to any third party without the consent of the user; and Carrot shall assume any and all responsibilities for this. However, the foregoing shall not apply in the following cases: 1. Basic user information (name, e-mail address) necessary for service supplier and academic affairs 2. Information necessary for statistical purposes, academic research or market survey with which no specific individual can be recognized. ④ When obtaining the user’s consent according to paragraphs 2 and 3 above, Carrot shall clearly state or notify in advance the matters set forth in paragraph 3 Article 16 of the ACT ON THE PROMOTION OF INFORMATION AND COMMUNICATIONS NETWORK UTILIZATION AND INFORMATION PROTECTION, ETC. such as identity of the person responsible for personal information management (department, name, phone number and other contact information), the purpose of collection and use of personal information, information on third parties to which the information is provided (persons/parties which receive such information, purpose of provision and contents to be provided), and the user may withdraw his/her consent at any time. ⑤ Users may request to inspect and correct any errors in their personal information retained by Carrot at any time, and Carrot shall take the necessary action upon receiving such request. In the event that a user requests the correction of an error, Carrot shall not use the information in question until the error has been corrected. ⑥ Carrot shall limit the number of managers to ensure personal information protection and assume full liability for any damages incurred by the user due to loss, theft, leakage, falsification, etc. of his/her personal information including credit card and bank account information. ⑦ Carrot or any third party which receives the user’s personal information shall immediately disuse that personal information upon achieving the purpose of collection.

Article 15 (Duties on the part of Carrot)

① Carrot shall not be involved in any acts which are prohibited by the applicable Act, subordinate statutes and this provision or any acts that violate the public order and good morals. Carrot shall make a concerted effort to provide the goods and services in a stable manner as determined by this provision. ② In order to ensure that users can use the internet service safely and securely, Carrot shall establish a security system for the protection of the users’ personal information (including credit information). ③ In the event that the users incur damages due to unfair labeling and advertising as set forth in Article 3 of the Act on Fair Labeling and Advertising, Carrot shall be liable for compensation thereof. ④ Carrot shall not send e-mail messages for advertising or profit making purposes when not desired by the users.

Article 16 (Duties on member ID and password)

① Except in the case mentioned in Article 15, members shall be responsible for managing their ID and password. ② Members shall not allow any third party to use their ID and password. ③ If a member becomes aware that his/her ID and password have been stolen or are being used by a third party, he/she shall immediately notify Carrot and follow the instructions given by Carrot, if any.

Article 17 (Duties on the part of users)

Users shall not conduct any of the following acts: 1. Register falsified contents at the time of application or when changing their application details. 2. Change the information posted at Carrot. 3. Transmit or post any information (computer program, etc.) other than that specified by Carrot. 4. Violate intellectual property rights such as the copyright of Carrot or that of any other third party. 5. Defame Carrot or a third party or obstruct its business. 6. Disclose and/or post at Carrot violent messages, videos, sounds or any information that violates the public order and good morals.

Article 18 Relationship between Carrot and connected websites

① Sites connected to Carrot shall refer to cases where the connection is made by hyperlink. (Example: Where the subject of the hyperlink includes letters, figures and motion pictures) ② Carrot shall not accept or assume any liability for transactions which users carry out through the service provided by the connected website.

Article 19 (Ownership of copyright and limitation of its use)

① The copyright on works created by Carrot and other intellectual property rights shall belong to Carrot. ② Users shall not reproduce, transmit, publish, distribute or use for profit making purposes via broadcasting or other methods any information they come to acquire while using works created by Carrot, and shall not allow a third party use such information, without obtaining the prior approval of Carrot.

Article 20 (Dispute settlement)

① In order to reflect the opinions of or complaints raised by users in its internal policy and properly compensate them for any damages, Carrot shall establish and operate a damage compensation processing body. ② Carrot shall process the opinions and complaints raised by users preferentially. However, if it is difficult to handle them promptly, Carrot shall notify the users of the reason for a delay along with the updated schedule. ③ In the event of a dispute between Carrot and a user, it may be settled by mediation by the Electronic Transaction Dispute Mediation Committee established pursuant to Article 28 of the Framework Act on Electronic Documents and Transactions and Article 15 of the Enforcement Decree of the same Act.

Article 21 (Jurisdiction and governing law)

① in the event of a lawsuit due to a dispute concerning an electronic transaction between Carrot and a user, it shall be referred to a court of the competent jurisdiction under the Civil Proceedings Act. ② The laws of the Republic of Korea shall apply to lawsuits concerning electronic transactions between Carrot and a user(s).

Supplementary provision (date of implementation) This provision shall take effect on February 13, 2001.